162 Constitution Dr.
Menlo Park, CA 94025
We accept Credit Card (Visa, Mastercard, American Express, and Discover), Paypal, US Check or International Postal Money Order. You can choose your preferred payment method during the check out process.
Make check payable to BBKUSA and mail to:
162 Constitution Dr.
Menlo Park, CA 94025
Orders for in stock items are normally shipped within 1-2 business days (Monday-Friday) from the date the order is placed and payment is received. We use USPS Priority Mail (2-3 business day delivery time) with tracking#. Next Day shipping (USPS Express Mail) is available at an additional cost. We take great care in packaging each item for shipment. We ship to United States, Canada, Europe and other countries listed in the shopping cart Country list. Shiping charges are quoted directly from USPS webiste.
International orders are shipped using USPS EMS with tracking# and insurance.
International customers are responsible for any customs and/or other fees that may be levied on merchandise once it arrives in their home country. Customs charges can vary widely from one country to another. If you are unsure, you should contact the customs agency in your country to find out if the items you are purchasing will be subjected to customs or other fees.
All products sold by bbkusa.com are new and come with one year USA warranty (labor and parts). This warranty covers any defects in material or craftsmanship for a period of one year which starts from the date of purchase. Please contact us via email or phone to process your warranty claims.
Top Reasons to Buy from bbkusa.com
- 30-Day Money-Back Guarantee: We want you to be completely satisfied with every item that you purchase online from bbkusa.com. If you are not satisfied with an item that you have purchased from us, you may return the item within 30 days of your order's ship date for a full refund of the purchase price. All returns and exchange must be in new condition and sent in the original shipping box with original packaging. Refunds are only applicable to the original merchandise price you paid - shipping fees are non-refundable. Please include a copy of the original receipt or packing slip for your refund.
- Secure Transaction: We utilize Secure Sockets Layer (SSL) encryption protocol. SSL protects customer information such as credit card numbers, names, and addresses during the exchange between your computer and our server. All credit card transactions are processed through our SSL secure server. You'll know the information is protected if the closed-lock symbol pops into view in the lower right- or left-hand corner of your screen while you are checking out. You can also verify secure pages by checking the address or URL listed on the location bar. If you spot an "s" after the "http" at the beginning of the address, you know that you're browsing in a secure environment.
- 110% Price 'PLUS' Guarantee If you find the same product elsewhere in USA, at a lower price, just tell us. We will give you 110% of the difference between the lower price and our price up to 10 days after your purchase. PLUS, we'll also give you a $10 Award Certificate towards your next purchase.
- No Sales Tax! At bbkusa.com, you pay NO sales tax unless your order is being shipped to the state of California.
- Reputable We are proud members of eBay Power Seller and have achieved the high rating with 99.99% Positive feedback. We have been in business for over 4 years and are growing rapidly. Please take an opportunity to read our feedback from previous customers. We believe it will reflect our previous customer's satisfaction and the quality of your future purchase.
- Fast Service, Responsible and Accessible Our goal is to ship out all customer orders within 24 hours. In fact, most customer orders placed before 1:00 PM PST are shipped out on the same day. We use USPS Priority mail for standard shipping which can delivery our proudcts within 3 business days in most USA cities. Our customer service department answers emails within 24 hours. Our goal is to answer all customer emails within the same day. If you have any questions or comments, please send them to firstname.lastname@example.org